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Becoming a Data-driven Organization
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Joe Chung, Enterprise Strategist and Evangelist at Amazon Web Services

Imagine this... The weekly Excel report comes out and is delivered to your email. As you review it, you see an anomaly in the financial data that you don’t understand, despite the pivot table provided in the report that allows you to drill down to at least some level of detail. You ask your operations analyst what’s going on. To which your analyst responds, “I’m not sure. Let me find out.” The next day, the analyst tells you that the reason for the anomaly is productivity was way down at the manufacturing plant. “That doesn’t make sense,” you say. “Can you ask HR if sick days are impacting the productivity numbers? Or could it be that there was an issue with the time capture application at the plant?” “It will take a week to get at that data and merge it with the financial data,” your analyst says. “Can’t you just send me a dump of the data from the ERP and time application, and I’ll work with it myself?” The analyst responds, “I don’t have access to the data, and it will take a few days to submit the right tickets to get access to it.” If this scenario seems all too familiar to you, your organization has a big data problem.


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